Privacy Policy
Last updated: September 14, 2024
1. Introduction
PublicResourceCompass ("us," "we," or "our company") is dedicated to ensuring the confidentiality of your personal information. This document outlines our Privacy Policy and details the manner in which we handle, utilize, share, and protect your data when engaging with our website publicresourcecompass.xyz or through our yacht renting services.
Your agreement to the data protocols outlined in this document is presumed upon your use of our services. This policy is in accordance with various privacy regulations, which includes the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant Canadian privacy laws.
2. Data Collection
2.1 Personal Data
We gather personal data that you offer voluntarily when you:
- Reserve a yacht rental
- Reach out to us via our website or telephone
- Sign-up for our electronic bulletin
- Complete any forms on our site
- Engage in polls or special offers
Such information may comprise of:
- Identification and contact information (email, telephone, residential address)
- Financial details (handled securely by external service providers)
- Preferences and requirements related to yacht rental
- Contact details in urgent situations
- Food preferences or health-related information (provided by you)
2.2 Data Collected Automatically
We accrue specific data automatically when you browse our site, related to your device and use patterns:
- Geolocation and IP address
- Type and version of web browser
- Visited pages and duration of site visit
- Sites that directed you to ours
- Device specifications (model, screen size, etc.)
2.3 Cookies and Other Tracking Methods
Cookies and akin tracking mechanisms are utilized to better your interaction with our website. They aid us in:
- Memorizing your preferences
- Examining site utilization and efficiency
- Supplying customized content
- Augmenting our offerings
Browser preferences or our cookies consent dialogue can be utilized to modify cookie settings.
3. Utilization of Information
We utilize the collected data for numerous objectives:
- Provision of Services: To deliver yacht charter services, manage reservations, and communicate regarding your bookings
- Client Support: To answer inquiries and provide help
- Financial Transactions: For billing and payment administration
- Protection and Safety: To uphold safe operations and avert deceitful conduct
- Promotional Activities: For marketing material dissemination and updates, given your permission
- Site Enhancement: To evaluate usage data and enhance our website’s functionality
- Regulatory Conformity: To honor legal laws and regulations
4. Sharing and Divulging Information
Your individual information is neither sold, exchanged, nor leased to third parties. However, your data might be divulged under these circumstances:
4.1 Service Partners
With service partners who aid our payment processes; site hosting and administration; marketing communications; site usage analysis and performance; and customer service.
4.2 Lawful Necessities
We may reveal your data as required by law or in response to legal processes, court mandates, urgent situations, or investigative activities concerning potential unlawful acts or fraud.
4.3 Business Changes
In case of a company restructuring such as a merger, asset acquisition, or sales, your information may be part of the assets transferred.
5. Information Safeguarding
We enforce suitable measures, both technical and administrative, to protect your individual data against unauthorized accession, alteration, revelation, or obliteration. These measures include encryption, secure servers, access restrictions, periodic audits, and staff education.
However, no digital transmission or electronic storage method is impermeable. Thus, we cannot vouch for the absolute security of your data.
6. Data Preservation
Your personal data is retained only as necessary for the intended purposes or as demanded by law . Typical durations include:
- Charter bookings: 7 years for taxation and legal reasons
- Marketing communications: until you opt out or delete
- Site analytics: 26 months
- Customer assistance: 3 years following last interaction
7. User Rights and Preferences
You are entitled to specific rights such as information access, correction, erasure (subject to legal obligations), data portability, marketing opt-outs, and cookie preferences management. For exercising these rights, reach out to us with the contact details provided below.
8. External Services
8.1 Google Analytics
Website usage is analyzed utilizing Google Analytics. You may exclude yourself using the Google Analytics Opt-out Browser Extension.
8.2 Social Platforms
We may link to social media entities that maintain their unique privacy protocols.
8.3 Financial Services
Financial transactions are managed by external entities in compliance with PCI DSS.
9. International Data Management
Your data may be processed and transferred to other countries apart from Singapore. We apply protective measures that align with applicable data privacy laws.
10. Minors' Privacy
We do not deliberately gather data from children under the age of 13. If it is brought to our attention that a minor has submitted data, please inform us right away.
11. Privacy Policy Modifications
Alterations to this Privacy Policy might be necessary, reflecting changes in procedures or legal stipulations. Updates will be announced through our site, by emailing registered users, or by posting a website notification. Continuation of service usage after changes go into effect implies acceptance of the new terms.
12. Contacting Us
For inquiries regarding this Privacy Policy or our data handling practices, please reach out:
PublicResourceCompass — Privacy Coordinator
Marina Bay
Singapore 018961
Singapore
Telephone: +65 6221 1139
Email: [email protected]
13. Observance with Google Advertising User Consent Policy
We adhere to the Google Ads user consent policy updating our cookie and tracking preferences anytime through our cookie configuration.